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Pricing

Ticket Sales Commission

The service fee* depends on the type of your event and consists of two parts: a percentage of the attendee's order amount plus a fixed fee for each generated ticket. No additional service fees are charged to the payer.

0%fixed €0
Free events with 1 to 100 attendees More than 100 attendees – terms are available in the public offer
1%fixed €0.2
Fundraising and charity events for NGOs
2%fixed €0.37
Large events 1,000+ generated tickets
2.9%fixed €0.39
Small events up to 999 generated tickets
4.5%fixed €0.3
Reserved seating, time-slot, or live-stream tickets venues with up to 1,000 seats
5.5%fixed €0.3
Reserved seating, time-slot, or live-stream tickets venues with more than 1,000 seats
2%fixed €0
Recurring ticket sales parks, zoos, water parks, and other entertainment venues
10%fixed €1
High-risk events political events, abstract or spiritual gatherings, and similar categories

Who Pays the Service Fee? You Decide

The RegToEVENT service fee can be paid either by the event organizer or, if preferred, passed on to the attendee. Switch between the options to see how this affects the ticket price and sales conversion.

The event organizer pays the ticketing platform commission

Event Organizer

The commission is already included in the ticket price. The buyer sees the same ticket price in the advertisement and at checkout.

Ticket €50 Buyer pays €50 Organizer receives €50 minus the commission

Higher conversion rate. Buyers are happier.

The ticket buyer pays the service fee on top of the ticket price

Ticket Buyer

The organizer receives the full ticket amount. The buyer sees an additional service fee, which often causes frustration due to the extra cost. It may seem like the organizer earns more, unless you take conversion costs into account.

Ticket €50 Buyer pays €50 + fee Organizer receives €50

Lower conversion rate. Buyers are less satisfied.

Commission Calculator

Calculate the cost of selling tickets online for your event in just 10 seconds.

Rate2.9% + €0.39 / ticket
Ticket Sales Revenue10,000 €
Commission per Ticket1.84 €
Buyer Pays per Ticket50 €
Organizer Receives9,632 €
RegToEVENT Commission368 €

This calculation is for estimation purposes only. Payment processing fees are not included in the RegToEVENT commission and are charged separately according to the rates of the selected payment provider.

What's Included in the Commission

The entire ticketing platform and event automation toolkit are included in the service fee. No additional payment is required for the core functionality.

Full-featured CRM and Kanban board for registrations
Multiple ticket types: onsite, online, reserved seating, and time-slot tickets
Flexible attendee registration forms
12 ways to integrate registration forms into your website
Mini sales pages and a complete event landing page
Order moderation and invoice generation
Five types of promo codes and advanced discount options
Live event streaming
Ticket scanning with a smartphone
Chatbot and Telegram ticket delivery
Role-based team access permissions
Referral program for ticket sales
Attendee database import and export
24/7 sales analytics
And much more

* The RegToEVENT commission (service fee) can be paid by you as the organizer. In that case, it is deducted from the ticket price or from your euro balance.

** Alternatively, at your request, we can transfer the commission to the attendee. In this case, the commission amount is added on top of the ticket price.

*** Payment processing fees are not included in the RegToEVENT commission and are paid separately by the organizer according to the terms and conditions of the selected payment provider.

**** For free events, chat support is available only in exceptional situations. Answers to all common questions can be found in our video tutorials and Help Center at help.regtoevent.com (except for events using the paid RTE check-in service).

No merchant account with a payment provider?

Need to start selling tickets today without accounting headaches? For transparent, low-risk events, we can provide a complete payment processing solution and accept payments on your behalf.

Mobile app and networking for visitors

Cross-browser app + Android&iOS version. Networking, Agenda, chat and everything else. Configuration is done by the organiser in the admin.
But not less than 299€

We will create the event programme, add speakers and presentation files. We'll set up the rooms. And connect online broadcasting (if available)

Event support on the day of the event. Removing spam, responding to complaints from users. Banning users. Adding prepared posts from sponsors and commenting on the posts of users.

If the organiser wants to extend the app and visitor communication beyond 7 days from the end of the event.

Cross-browser app + Android&iOS версия. Networking, Agenda, chat and everything else. Setup is done by the organiser in the admin.
But not less than 299€

If there are less than 14 calendar days until the event date and you remembered that you have an unresolved networking and programme issue.

You wake up in the night in a sweat and realise that you want to improve the networking of your event, and it will be less than 7 days later
Read more
Reg

The cost of online broadcasts

Online streaming prices for one event within 24 hours:

For paid events on RTE Free (included in the commission)

Up to 10 participants (for testing) Free

"Smart stream" from 11 to 1000 participants 399€

"Stream in APP" from 599€

1000+ participants Please contact support

Sponsored booth without a quiz 49€

Sponsored booth with a quiz 59€

Gift showcase Free

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Online

The cost of registration of participants on the day of the event

Equipment set: PC + printer + scanner + network equipment + consumables + software. We bring everything to the location and adjust + support during registration
p.s. price per slot 4 hours
For Kyiv - minimum order from 2 points
For Ukraine - minimum order from 3 points+Transfer
For Europe - minimum order from 4 points+Transfer

The ability to check participants at the entrance through QR code on the ticket with several registrars. Creation of multiple registrars accounts without additional software.Works on iOS and Android

Special application on Android with Issuance and Search for Suppress.fields.Able to check people even with poor access to the Internet

If you want to use your printers/scanners/PC.We are removing the event for Check-in, testing the printing to the event.Next you do everything yourself.
Important: Not all printer models can be customised.

When you need to track the number of inputs into separate location areas.There is a participant in the right of login or not and how many times - it can be done through our application

Decisions for automatic print bands by participants without the participation of the hostess.Can be set as a supplement to a normal registration rack (for introverts)

A solution that will allow you to generate unique Badi participants when registering on a rack and immediately get colored cardboard with photos or other images for maximum Wow effect

A decision that will allow participants to be photographed when registering on the rack and already in a few seconds to get color badge with photos for maximum wow effect and convenience in safety issues

If there is less than 14 calendar days before the event, you mentioned that you have not resolved the issue of reliable guest registration.

You wake up at night in sweat and understand that you do not want to see the queue and anger already at the rack of registration. And from the rack there is only a table and a tablecloth and your event will be less than 7 days
More
Reg

Technical and moral support

For one account of the organizer, he can choose a responsible person to communicate with technical support. support. Co-organizers and other employees of the organizer can clarify questions with this responsible person. person. Because often questions are duplicated or repeated by different people about the same event.
Incoming message processing time 10-21 Mon-Fri

For free events we don't charge a commission but we don't provide support either.
Используйте справку https://help.regtoevent.com/
But for a fee, that option is available.
Incoming message processing time 10-21 Mon-Fri

If an organizer wants to create a chat room with several employees to discuss diverse issues - this is a paid option
Incoming message processing time 10-21 Mon-Fri

In your email, please include your login, event number, attach a screenshot if possible, specify device model and browser version
Emails are accepted 24/7. Responses are sent at the earliest opportunity

In your email, please include your login, event number, attach a screenshot if possible, specify the model device and browser version
Emails are accepted 24/7. Responses are sent at the earliest opportunity

We can customize the event and all of its settings for you if you don't have the time or desire. In order to to do this you can either fill out a brief or have a video call.
Emails are accepted 24/7. Responses are sent at the earliest opportunity

Almost all questions about the service are collected in the help - use the search for quick navigation https://help.regtoevent.com/
Available 24/7

Our caliper can communicate with your attendees, answer various questions about the speakers, locations, prices, documents, etc. according to your brief. We will place a widget on your website and invite people to dialog with live ones consultants
available 7 days a week
Reg

Seo

You can additionally order

Individual design ticket from RTE logo 300€

Individual ticket design without RTE logo 400€

White Label Form and Ticket:

- for free events 200€
- for paid events 300€

Other variants of change and branding from 1200€

More

Reg

Renting equipment

Modern 2D scanner at 0.03C recognition is able to scan both Bar codes and QR codes. On any type of carrier: paper, phone screen.Provides comfortable work and speeds up search participant in the database. pledge for pcs 75 €

Modern and reliable laptop with all drivers installed and tuned for correct print Stezla za pjt 300 €

Special compact printing device.Connects to the laptop and prints a Bagia sticker On average in 1 second pledge per piece of 300 €

He can print full -color badges of participants with their photos directly in the location. pledge per piece of 300 €

*Rental is available for RTE customers only or when RTE checkin software is used

Reg

Additional RegToEvent services

It's not hard, but if you don't have the time.

In addition to setting up events in RTE, we can help you integrate forms and buttons into your website, set up analytics and chatbots, and advise you on how to create merchants in financial companies. Focus on your event strategy and leave the setup to us.

You can easily create a basic website with all the necessary information on our platform. But when you need a truly beautiful and presentable website that will emphasize your status and look attractive on both desktop and mobile devices, it is worth turning to a trusted contractor. We will offer several design options before starting work work. Once we receive your texts and photos, we will do all the work and upload it to your (or our server).

...

...

Our platform allows you to sell tickets with seats. The hall layout can be for 10,000 or 20,000 seats. With different rates and features. We have a designer that can be used by the organizer, and if you don't have the time or desire to figure it out, we can create a layout for your venue for you.

The organizer can add orders either manually, one by one, or as a list via import. But when there is little time left before the event, there are not enough hands, and everyone needs everything "yesterday," then we are ready to lend a hand and format lists and upload participants to the database from your Excel files, Telegram groups, emails, and other sources. It is not a difficult process, but it requires attention and time.

We have considerable and successful experience in organizing events of various levels, with different numbers of participants, in different countries. Our specialists are ready to hold a video meeting to consult with you, share their expertise, give you the necessary recommendations and practical advice, and analyze your cases and audit your event preparations.

We have considerable and successful experience in organizing events of various levels, with different numbers of participants, in different countries. Our specialists are ready to hold a video meeting with you to consult with you, share their expertise, give you the necessary recommendations and practical advice, and analyze your cases and audit your event preparations.

The API is only available for paid events where the ticket sales commission is more than €500.

Various issues may arise when connecting the API. Most of them are easily resolved. But all of them require valuable time.

The cost of online lidogeneration

Setting Lidogeneration FB / INST -10% from 200 €

Adwords -15% setting from 150 €

TikTok Ads -15% Setting from 300 €

Payment Model for Ice from 35€

* In addition can VAT be charged

* Unwancing can pass on customer accounts

* can be additional costs for Farming accounts (accounts/cards/SIM/proxy)

More
Seo

Frequently Asked Questions About Pricing and Fees

Answers to the questions event organizers ask most often before launching ticket sales.

How is the commission calculated if the buyer uses a promo code or discount?
The platform commission and payment processing fee are always calculated based on the amount actually paid by the buyer (that is, the ticket price after the discount or promo code has been applied). If a promo code makes the ticket completely free (100% discount), the percentage-based commission is not charged; only the fixed fee remains.
What happens to the platform commission if a ticket is refunded?
When a ticket is refunded, the payment processing fee (acquiring) and the platform service fee are not refunded, as the payment processing and registration services have already been provided by the bank and the platform. In the offer generator settings, you can choose who covers these costs: deduct the commission from the buyer's refund or cover it yourself by refunding the customer 100% of the ticket price.
Is a commission charged for manually adding participants (cash sales)?
If you sell tickets on-site for cash, through your own payment terminal, or manually add VIP guests to the database via the admin panel, you simply mark the ticket as "Paid in cash" or "Free". In the first case, the guest receives a ticket showing the actual price, and the system deducts its commission from your balance. In the second case, no commission is charged. Organizers are required to use the service honestly, as described in the public agreement.
How is the commission calculated when a ticket is upgraded (for example, from "Economy" to "VIP")?
When a ticket is upgraded, the buyer simply pays the price difference or a fixed upgrade fee. The platform commission and payment processing fee are charged only on the additional amount paid (excluding the fixed fee), not on the full price of the new ticket.
Who is financially responsible and covers the costs in the event of a chargeback (payment dispute)?
The event organizer is financially responsible for chargebacks (when a customer reports to their bank that a transaction was fraudulent or that the service was not provided). If the bank approves the chargeback, the ticket amount is deducted from the organizer's account. In addition, the acquiring bank may charge a fee for processing the dispute (chargeback fee). To minimize these risks, 3D Secure protection is enabled by default for all transactions on the platform.
How is pricing calculated for private or corporate events (without ticket sales, invitation only)?
For private B2B events, presentations, or internal corporate events where tickets are not sold, the standard percentage-based pricing model does not apply. You can use the service free of charge for up to 100 guests. If the number of guests exceeds this limit, a package-based pricing model with a fixed fee is applied based on the number of registered participants in the database (for example, packages for 500, 1,000, or 5,000 guests) and the number of email/SMS invitations sent.
How quickly can I launch online attendee registration?
You can create an event and registration form yourself in just 15–30 minutes. The builder requires no programming skills, and ticket sales can start the same day. Manual moderation by our support team takes from 2 to 24 hours. If you don't have the time or simply prefer not to do it yourself, you can order a basic event setup for €99 or a complete turnkey setup with website form integration, analytics, and chatbots for €299.
Who pays the service fee: the organizer or the ticket buyer?
The choice is yours. By default, the commission is included in the ticket price, so buyers see the same price in advertisements and at checkout, which usually results in higher conversion rates. At your request, we can charge the commission to the attendee instead: the fee will be added on top of the ticket price, and you will receive the full ticket amount. In both cases, no additional service fees are charged beyond the selected model. Keep in mind that passing the commission on to the buyer often reduces conversion rates, and the increased cost of acquiring customers through advertising may exceed the savings from avoiding a 2% commission.
How many check-in stations do I need for my event?
The minimum order is 2 check-in stations. The required number depends not only on the total number of guests but also on the expected number of arrivals per hour, the venue layout, whether name badges need to be printed or only ticket check-in is required, whether welcome materials are distributed, how many ticket types you have, whether separate desks are needed for VIP guests and speakers, whether attendee photos are taken during badge issuance, whether a help desk is available, and many other factors. We recommend contacting us via chat-we promise it won't hurt.
Are there any hidden fees, and what is included in the commission?
There are no hidden fees. The RegToEVENT commission is the only fee charged by the platform, with no subscription costs. It includes the ticketing system with QR codes, CRM and Kanban board, flexible registration forms, an event landing page, promo codes, invoices, online streaming, a chatbot, database import and export, and 24/7 analytics. The only additional cost is the payment processing fee charged by your selected payment provider according to its own rates.
Can the payment processing fee be passed on to the ticket buyer?
Yes, this option exists in our platform. However, whether it can be enabled depends on the buyer's location and the payment processor. Today, we enable it only in rare cases. In the past, payment processors charged a fixed percentage, making it easy to calculate the exact amount. Nowadays, many processors use dynamic pricing, determining the fee only after the customer enters their card details. The percentage depends on factors such as the issuing bank, the card's country and currency, your merchant account, and even your transaction volume. As a result, our platform cannot know the exact payment processing fee in advance and therefore cannot automatically pass it on to the buyer.
Why can't multiple people from the same organization contact support?
Each organizer account designates one primary contact person for communication with technical support. Co-organizers and other team members should coordinate their questions through this person. This helps prevent duplicate requests and repeated questions about the same issue submitted by different people using different wording.

Support requests are processed Monday through Friday from 10:00 to 21:00.

We are not an event agency that simply agrees to every customer request. We are a SaaS platform, and how you use it is ultimately up to you.
Do you guarantee that all guests will use the networking app we paid for?
No, we do not provide such a guarantee. We will do everything we can to make the app available and convenient for your guests, but engaging attendees is ultimately the organizer's responsibility. We explain this in more detail here: https://regtoevent.com/en/activationtools/
Do I need to pay extra to display sponsors on the Live Wall?
No. You can independently add one or multiple slides dedicated to your sponsors. We do not charge any additional fees based on the number or content of these slides. The only requirement is that they must comply with the laws of the country where the event is taking place.
Why do your competitors charge 8%–15% while you charge only 2.9%? What's the catch?
Many ticketing platforms can only sustain their business with high commissions, often justifying them by offering an event marketplace and claiming that event promotion is included in the fee. For inexperienced organizers, this may sound convincing. What is often left unsaid is that event marketplaces rarely generate meaningful results for business events, while the advertising budget is typically spent only on branded searches for your event name-essentially benefiting from traffic you have already generated.

We follow global market pricing, where a commission of 3.5%–5% is considered standard. In that context, our 2.9% is not dumping but simply a modest pricing advantage. More importantly, our focus is on providing an exceptional range of features included in the platform.

Ticketing and Event Registration Platform with No Subscription Fee

Easy Online Ticket Sales Launch

RegToEVENT is a ticketing system and online event registration service for events of any size: business conferences and forums, webinars and training courses, concerts, sporting events, exhibitions, and private events. Create your event page, configure a flexible registration form, connect online payments, and start selling electronic tickets with QR codes the very same day.

Our pricing is transparent: you pay only a commission on tickets that are actually sold. There are no subscription fees, setup charges, or feature fees. For free events with up to 100 participants, the service is completely free, making it an easy way to automate guest registration without any budget.

Increase the Efficiency of Your Event

Event automation saves your team hours of work: a built-in CRM for registrations, email and SMS campaigns, sales source analytics, a referral program, and promo codes help you sell more tickets without increasing costs. On the day of the event, attendee check-in, ticket scanning, and on-site name badge printing run smoothly without queues, while the networking mobile app keeps your audience engaged.

Need assistance? Choose our turnkey services: event setup, a professionally designed landing page, an interactive seating plan for reserved seating ticket sales, lead generation, and consulting from experienced event organizers. Learn more in our Help Center.

Launch Registration for Your Event Today

Free events – 0%. Paid events – commission starting from 1% on sold tickets only.

Create an Event

Still have questions? Contact a live support specialist on Telegram